Feedback or Questions

Contact Information
For the most direct and timely answers to your questions, please visit our Contact Information page.
Patient or Client Concerns and Feedback
Emergencies

For life-threatening emergencies:

  • dial 911 or go directly to your nearest emergency department

For mental health emergencies:

  • dial 911 or go directly to your nearest emergency department
  • dial Healthline at 811 to speak to a licensed healthcare provider

This feedback and general inquiry email line is monitored Monday to Friday from 8:00 am to 4:00 pm, with the exception of statutory holidays. Please allow 5-7 business days for a response.

Feeback and General Inquiries

SHA protects the privacy of individuals receiving health services in accordance with The Health Information Protection Act (HIPA). Personal information or personal health information collected will only be used for the purpose of tracking, follow up, communications and trending regarding your health experience concern. Information is collected pursuant to section 24 of The Local Authority Freedom of Information and Protection of Privacy Act (LAFOIP) and under the authority of section 23(1) of The Health Information Protection Act (HIPA) for the purpose of administering SHA’s patient complaint and feedback program.

For more information, or if you have questions or concerns about the collection, use or disclosure of your health information please contact us.

Please Note: The Saskatchewan Health Authority welcomes comments from the public and expects that conversations will be respectful on both sides. We do not discriminate against any views but, if comments made are disrespectful, accusatory or inappropriate, we will not respond. Email intake volumes are extremely high and response times may be delayed.

Contact Information

Contact the SHA

Contact us with General Inquiries or Feedback About Your Care, the SHA is here to help.

Help Information

Emergency

If you believe you have an emergency, dial 911.

Questions?

If you have questions about your health, dial 811 on your phone.