Visual Management
How do we see, manage, and improve our work?
By using visual displays, measurement, controls, and cues, staff and leaders make work and performance visible, identify gaps and opportunities, support effective communication, and manage improvement over time.
Concepts
- Supporting people-centered care and service, communication, safety, and efficiency through visualization
- Making variation, gaps, and improvements visible for individuals, teams, and the organization
- Aligning daily work with system goals
Tools and practices
- To optimize daily work
- To support future performance
- To learn from past performance